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The future of retail will see all relevant information made available to consumers on an ad-hoc basis in stores, on the phone, and, of course, for online assistance. Cloud solutions provide the ideal environment to accommodate and prepare for this shifting expectation. Once telephony is also cloud-based, there is hardly anything preventing an integrated solution.

Discover 10 benefits of cloud telephony systems that address retail challenges from avoiding clunky PBX networks to providing flexibility and freeing up agents, in this whitepaper.

Vendor:

NFON

Posted:

Dec 1, 2021

Published:

Oct 8, 2021

Format:

PDF

Type:

White Paper