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Leading sporting goods retailer Decathlon was facing real estate constraints that reduced customers’ product visibility when shopping in-store. To address these issues and increase digital orders, Decathlon deployed a self-checkout customer app. The app enabled customer access to all products but had frequent accuracy issues when customers scanned barcodes.
To ensure a frictionless omnichannel experience for customers, Decathlon partnered with Scandit. Together, they implemented a fast and widely accessible smartphone scanning solution that delivered 100% accuracy.
Explore this case study to discover how this reliable scanning system has increased in-app purchases and more.
- Vendor:
- Scandit
- Posted:
- Nov 22, 2021
- Published:
- Oct 1, 2021
- Format:
- Type:
- Case Study
