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This guide contains practical steps that will help public sector agencies and departments develop a strategy and policy to gain maximum value from social media efforts.
It also outlines smart records retention practices — so you’ll be better prepared to respond to open records requests or other needs when they arise. Topics include:
- The difference between official business communication and personal communication
- How technology plays a role in content capture and archiving
- How to implement smart policy management
- And more
Download now to get started.