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Every element of the public sector had to respond dramatically to the COVID-19 pandemic – but undoubtedly, Government organizations throughout the UK had to enact one of the most comprehensive responses.

Previous cloud-first and smarter work policies may have placed the Government ahead of other public sectors in being able to meet the needs of citizens digitally during lockdown. However, results of a 2021 survey unveil that having the technology and scalability alone isn’t necessarily a recipe for success.

To learn more about how Government organizations have adapted during the pandemic, and how they measure up against other public sectors, explore this report.

Vendor:

Genesys

Posted:

Nov 29, 2021

Published:

Sep 28, 2021

Format:

PDF

Type:

Analyst Report