SMS vs. Whatsapp vs. 4 others: Using messaging apps for customer engagement

Practical guide to MASTERING MESSAGING APPS

Cover

Messaging apps make it easy for your customers to engage with you on the channels of their choice.

Still, there are lots of nuances to the policies, tones, and user bases of different messaging platforms, and knowing the best practices to maximize the channels’ efficacy is essential.

Explore this comprehensive guide to master the implementation of messaging apps for your business and lay the foundation to build out your ecosystem over time.

Vendor:
Genesys
Posted:
Nov 29, 2021
Published:
Sep 21, 2021
Format:
PDF
Type:
eGuide
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