This resource is no longer available

Cover Image

“UK Contact Centre Verticals: Utilities” looks at the structure, growth, technology, HR and commercial issues found in contact centers within the UK utilities sector, which includes electricity, gas and water providers.

It contains data from multiple large-scale surveys of hundreds of UK contact centers, and is the definitive study of this vertical market’s customer contact operations.

Download the ContactBabel report to learn more.

Vendor:
Genesys
Posted:
Nov 29, 2021
Published:
Sep 21, 2021
Format:
PDF
Type:
Research Content

This resource is no longer available.