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The winners in the new normal will be the companies that can successfully re-imagine their operations and business models to align with a digital future. The London market has seen a shift as the focus moves to customer outcomes rather than internal or broker to carrier processes.
What are the obstacles standing in the way, and how are organizations going about tackling them?
In a blog post, WNS describes 3 key areas to focus on with data, including:
- Data ownership
- Data standards
- Data quality
Read on to unlock an in-depth exploration of these 3 areas and further insights.