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Demand for IT Services and Systems Integrators is on the rise as companies deploy hybrid environments and SaaS platforms that require integration or support for rapid deployment. The Statement of Work (S.O.W.) used to define the services performed by these outside vendors can be critical to achieving a successful engagement. This document helps you to avoid mistakes in your IT Services S.O.W. including:

• 5 areas to inspect in your agreement to ensure you avoid pitfalls
• Tips to define roles and responsibilities and avoid costly change orders
• Best ways to define and ensure service levels from your provider
• How to choose the right price structure for your engagement

Without a clear and detailed S.O.W. you expose yourself financial and execution risk. Download these IT S.O.W. dos and don’ts to ensure success.

Vendor:

ClearEdge

Posted:

Nov 8, 2021

Published:

Dec 31, 2020

Format:

PDF

Type:

White Paper