How to create an effortless customer experience

Customer Experience In The New Normal

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Throughout the pandemic, customer-demand fluctuations, fractures in supply chains, and workforce disruption has brought organizations to their operational limits.

It’s time to find a way to deliver effortless customer experiences, while also reducing costs, boosting productivity, and continuing business operations.

This article offers up three strategies to help organizations meet those goals:

  • Focus on solving problems, not adding channels
  • Respond rapidly
  • Customer experience at the crossroads

Open now to take a closer look.

 

Vendor:
ServiceNow
Posted:
Dec 3, 2021
Published:
Aug 23, 2021
Format:
HTML
Type:
Blog
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