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The contact center landscape is experiencing significant changes both with the
underlying technology and macroeconomic trends that are affecting how organizations operate.
This paper examines current economic and business trends impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions.
Take a brief multiple-choice survey to get your copy.
- Vendor:
- inContact
- Posted:
- Aug 23, 2021
- Published:
- Aug 5, 2021
- Format:
- Type:
- White Paper
