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As Sirius XM embarked on a project to enhance their customer service experience via Salesforce Service Cloud, they had 3 key factors to consider:

• Streamline the process for customers and service reps
• Secure their Salesforce ecosystem from threats posed by external content uploaded by customers
• Maintain the project deadline and budget

Join Naman Shah, Senior Director of Product Management at Sirius XM, as he shares why F-Secure Cloud Protection for Salesforce was the ideal security solution for their Salesforce Service Cloud, approved by all project stakeholders.

Vendor:

F-Secure

Premiered:

Aug 9, 2021

Format:

Video

Type:

Webcast