When it comes to key service areas in the datacenter, think DMSO
Transformational Trends In It Services: Whatis DMSO?
IDC recently surveyed 1,200 companies and interviewed 30 IT professionals to determine what was important to them when working with an external support provider for data center assets and, more importantly, services.
This white paper outlines the key challenges, trends, and benefits of their respondents and ultimately reveals what they need and expect from their support providers through “DMSO”.
Check it out here to learn more.