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MeUndies is on a mission to reinvigorate the underwear category by delivering premier products and unmatched customer service.
The brand has seen exponential growth over the past year, which led to a challenge: How could they continue to provide industry-leading customer service at scale?
Read this case study to see how MeUnides was able to scale their program, and improve CSAT scores with the help of Thankful’s AI-powered platform.