Employee vs. customer experience: Which is more important?

Building the best experience for your employees and customers

Cover

When the contact center is isolated from the rest of your business, you’re held back from providing the best customer experience possible because your agents feel disconnected.

Given that agents are equally crucial to customer engagement, it’s time to prioritize both employee and customer experience.

Learn how in this guide.

Vendor:
RingCentral
Posted:
Oct 27, 2021
Published:
Aug 19, 2021
Format:
HTML
Type:
White Paper
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