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As the era of hybrid work takes shape, it’s imperative to manage your workforce to deliver excellent customer experiences regardless of where your agents are working from.

This starts with a transition to a cloud-based platform for your contact center. Read this manual to learn how to begin this transition by exploring:

  • 5 benefits of a hybrid workforce
  • How to manage a hybrid call center staff
  • The hybrid contact center starter kit
  • And more
Vendor:
RingCentral
Posted:
Aug 16, 2021
Published:
Aug 16, 2021
Format:
HTML
Type:
Resource

This resource is no longer available.

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