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E-commerce usage has exploded in the past year, accelerating the growth of several key digital trends. One of these emerging trends in the elevated expectation for a seamless, omnichannel customer experience.

These changes are having a dramatic impact on the way businesses should start thinking about B2B transactions.

Download this e-book to discover:  

  • What B2B buyers expect as they research and transact purchases 
  • Key challenges to delivering a better B2B customer experience 
  • What’s currently causing the gap in customer experience 
  • How you can create great B2B buying experiences by leveraging a powerful e-commerce platform like Salesforce Commerce cloud with a tax technology  
Vendor:
Vertex, Inc.
Posted:
Aug 2, 2021
Published:
Aug 2, 2021
Format:
PDF
Type:
White Paper

This resource is no longer available.