2021 State of Incident Management Report
The State of Incident Management Report
Incidents happen, but it’s how you respond that matters.
In this State of Incident Management report, IDC surveyed 500 Dev and IT professionals to see what tools they’re using, what they’re planning for the future, and what frameworks they rely on to build their processes.
Open now to explore key findings from the survey, including:
- How your processes measure up to the current state of incident management
- Which frameworks are most popular among your peers
- The increased focus on automation
- And more.