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WWZ AG wanted to bundle utility services with telecom services for its telecom subscribers and utility service customers.
This meant they needed to build a new self-service portal to deliver customer services and automate underlying processes. The IT team also needed to extract a high volume of data out of their SAP S/4HANA ERP system to feed various technical third-party planning applications within its ecosystem.
Open up this case study to see the integration challenges WWZ faced while trying to reach their goals, as well as the solution they implemented to help, and learn how you can do the same in your organization.