Service-level agreements (SLAs) 101

Buying Group Service-Level Agreements 101: Defining What To Pass Between Revenue Engine Teams

Cover

In this exclusive Forrester report, explore everything you need to know about service-level agreements (SLAs).

The report covers:

  • How to make sure SLA timeframes are followed
  • Why your team should standardize SLAs
  • How governance ensures SLA adherence
  • What SLA exceptions look like
  • And more

Save the report here.

Vendor:
TechTarget
Posted:
Aug 16, 2021
Published:
Jul 28, 2021
Format:
HTML
Type:
Analyst Brief
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