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In a modern enterprise, customers now have vastly enhanced needs for their service desk, IT operations, DevOps, and end user efficiency — to allow employees across divisions to shift focus to driving innovation and business growth.

In a recent study, Forrester Consulting interviewed and analyzed 11 companies that have implemented BMC Helix solutions for their service and operations management.

Open now to uncover key findings that resulted from the study, including:

  • Analysis of benefits
  • Cost savings
  • The customer journey
  • And more.

 

Vendor:
BMC Software
Posted:
Sep 16, 2021
Published:
Jul 23, 2021
Format:
PDF
Type:
Research Content

This resource is no longer available.

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