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On-demand delivery apps have changed customer expectations in both B2C and B2B purchasing, and many logistics leaders are pivoting to meet these expectations.
In fact, according to Project44, these expectations are more stringent than ever:
- 70% of consumers want to track shipments
- 50% of consumers want an accurate delivery date estimate.
- 74% of consumers say late delivery hurts their perception of the company
Access this guide to learn how you can future-proof your supply chain by providing better visibility into the buying process, leading to successes including 40% increases in on-time delivery and 40% cost savings.
- Vendor:
- project44
- Posted:
- Jul 26, 2021
- Published:
- Jul 26, 2021
- Format:
- Type:
- White Paper
