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According to the Zendesk Customer Experience Trends Report 2021, 68% percent of support agents feel overwhelmed by the increased volume of customer requests.

 

Luckily, self-service approaches—like FAQ pages customers can navigate by themselves—are quick to implement, affordable, and lower request volume.

 

Explore 8 great FAQ page examples and learn how to create your own here.

Vendor:
Zendesk
Posted:
Sep 2, 2021
Published:
Jul 23, 2021
Format:
HTML
Type:
White Paper

This resource is no longer available.