Customer service that fits the online consumer

Reinventing Retail: How tech is Changing the Face of Customer Service

Cover

According to LivePerson, 71% of customers have abandoned online shopping carts worth up to $3.17 billion, highlighting the new challenges of retaining online customers throughout the whole purchasing journey.

How can companies properly attract and retain today’s customers?

Read on to see how better messaging experiences, artificial intelligence augmented processes, and integrated applications are transforming online retail and fueling a new wave of transformation.

Vendor:
LivePerson
Posted:
Jul 19, 2021
Published:
Jul 13, 2020
Format:
PDF
Type:
White Paper
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