Guide to customer journey mapping

Journey Mapping - chart the moments that matter most

Cover

Right now, organizations are prioritizing a customer-centric business strategy—which all depends on understanding your customers’ perspectives in a new way.

In this guide, learn how to use predictive engagement to inform customer interactions in real time and map out the customer journey.

Access the guide here by completing this quick survey.

Vendor:
Genesys
Posted:
Aug 17, 2021
Published:
Jul 2, 2021
Format:
HTML
Type:
eBook

Download Your eBook Now!