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Right now, organizations are prioritizing a customer-centric business strategy—which all depends on understanding your customers’ perspectives in a new way.

In this guide, learn how to use predictive engagement to inform customer interactions in real time and map out the customer journey.

Access the guide here by completing this quick survey.

Vendor:

Genesys

Posted:

Aug 17, 2021

Published:

Jul 2, 2021

Format:

HTML

Type:

eBook