The leading Contact Center as Service (CCaS) solutions

Genesys named a leader in 2020 CCaaS Magic Quadrant

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By 2024, contact center as a service (CCaaS) solutions that include functionality from all four pillars of customer service technology will represent 70% of all new CCaaS deployments, according to Gartner research.

Explore which vendors and technologies are leading this transformation in Gartner’s Magic Quadrant for Contact Center as a Service.

Complete this survey to access the exclusive report.

Vendor:
Genesys
Posted:
Aug 17, 2021
Published:
Jul 2, 2021
Format:
HTML
Type:
Analyst Report

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