The leading Contact Center as Service (CCaS) solutions
Genesys named a leader in 2020 CCaaS Magic Quadrant
By 2024, contact center as a service (CCaaS) solutions that include functionality from all four pillars of customer service technology will represent 70% of all new CCaaS deployments, according to Gartner research.
Explore which vendors and technologies are leading this transformation in Gartner’s Magic Quadrant for Contact Center as a Service.
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