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Not only did a global pandemic transform the way we live, collaborate, and connect, but economic and social disruptions also forced customers to reexamine their values, and what they expect from the companies they do business with.

In this trend report, Zendesk shares findings from their recent survey of more than 90,000 companies across 175 countries, and looks at what separates companies that excel at CX from everyone else.

Learn more about the impacts of COVID-19 on customer expectations, and the key trends that will redefine CX going forward, in this report.

Vendor:
Zendesk
Posted:
Aug 18, 2021
Published:
Jun 29, 2021
Format:
HTML
Type:
Resource

This resource is no longer available.