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Competition in the cloud contact center market is heating up, with many vendors claiming to offer low-cost, easy-to-deploy services.

But behind these enticing claims, customers often find unexpected costs, vague support models and very little of the data-analytics needed to optimize their contact center operations.

Explore the 8 questions you should be asking when reviewing a potential contact center vendor—so you can make the best possible decision—in this eBook.

Vendor:
Verizon
Posted:
Nov 18, 2021
Published:
Jun 28, 2021
Format:
PDF
Type:
eBook

This resource is no longer available.