How Kent County standardized services: From IT to jail maintenance
When Kent County finally had the opportunity to replace their service management system, their list of needs was long.
The county needed a solution that was easy to access by employees, regardless of IT experience, that could also help monitor jail cell availability and track service requests. And that was just the tip of the iceberg.
Open up this case study to see what the service solution Kent County implemented to meet all these requirements, and uncover the final results realized from the move.