Serviceaide Case Study: BRK Environmental
Lacking SLA monitoring and difficulty in ORGANIZATION preparing reports, BRK Environmental selected a Service Management tool that would better meet the company’s demands.
BRK Environmental, a private sanitation company, was lacking SLA monitoring and IT services.
They discovered ISM (Intelligent Service Management) that could not only offer call monitoring and support, but also help out in other areas of the company where they needed help.
Open up this case study to follow BRK Environmental through their ISM implementation, and take a look at key benefits and results realized from the switch.