Academy Bank’s switch to a more efficient service desk

Academy Bank Streamlines Service Management, Purchasing, and Change Management with ITIL-based Automation

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Academy Bank’s service desk needed a change. Their existing application had a confusing user interface, no reporting capabilities, and no access to historical data.

To find a solution to this dilemma, Academy Bank evaluated a wide range of ITSM platforms until they found an all-inclusive, ITIL-based service that met their expectations.

Open up this case study to see the final results and benefits they received from their new platform, and learn how you can get the same results in your organization.

Vendor:
Serviceaide
Posted:
Aug 24, 2021
Published:
Jun 30, 2021
Format:
PDF
Type:
Case Study
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