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While 2020 spurred significant change in CX interactions, the specific nature of changes has varied by industry.

Access this white paper for a report on CX platform data gathered from 2020-2021. This report shows how CX interactions have changed by industry, large-scale shifts in channel mix, digital channel growth trends, and more.

Vendor:

Content Guru

Posted:

Aug 2, 2021

Published:

Jun 16, 2021

Format:

PDF

Type:

White Paper