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When disaster strikes, the contact center becomes an even more integral part of a business’ operation. Customers now, more than ever, need the same level of support they’ve come to expect, regardless of what is happening at the office or around the world.

With cloud technology, you can allow agents to work from anywhere and still function as a cohesive team, without missing a beat.

Get tips on going remote, and ensuring top-notch customer service, in this video—which you can watch after a brief survey.

Vendor:

RingCentral

Premiered:

Jun 10, 2021

Format:

Video

Type:

Webcast