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When COVID-19 hit, and organizations closed their doors, many people struggled to adapt to remote work.

But even for departments like the contact center, this new way of working has been less disruptive than initially thought.

Watch this brief video, after a short multiple-choice survey, to learn about some of the major contact center changes that organizations experienced when they went remote, and tips for adapting.

Vendor:

RingCentral

Premiered:

Jun 10, 2021

Format:

HTML

Type:

Webcast