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Government agencies at all levels face unprecedented pressure to deliver services and meet mission objectives—all while laboring under the constraints imposed by the pandemic, legacy systems, funding challenges, and stringent data-protection requirements.
Meanwhile, citizens are demanding that government agencies respond to them with the same speed, efficiency, and accuracy they’re accustomed to experiencing with their favorite e-commerce companies. It’s time to meet these demands by moving customer experience to the cloud.
Explore more in the Guide to Cloud Computing and Customer Experience in the Public Sector, available to download here.