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McAfee, a global computer security software company, was dealing with an overworked support department and was looking for a way to increase the efficiency of their agents by providing a self-service interface for customers.
After looking at a myriad of ways to solve this challenge, they turned to Aisera’s AI self-service solution.
Open up this case study to learn more about the platform McAfee chose, the results they experienced, and how you can achieve the same in your organization.