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The world is changing and ITSM needs to change with it.

According to a recent survey, half of the ITSM implementations in place at IT organizations are candidates for replacement in the near term.

This paper chronicles the major drivers behind this movement, takes a look at enterprise service management (ESM), and explores how Aisera’s AI automation platforms can help delay the need for wholesale replacement.

Download now to read more.

Vendor:

Aisera

Posted:

Jun 15, 2021

Published:

Jun 15, 2021

Format:

PDF

Type:

White Paper