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When it comes to customer experience, there’s one constant truth: The better you understand your customers, the more positive their customer journey can be.
With artificial intelligence (AI), getting to know your customers is easier than ever. In this checklist assessment, learn how to build a chat strategy with the predictive engagement your customers need.
Start here.
- Vendor:
- Genesys
- Posted:
- Aug 17, 2021
- Published:
- Jun 2, 2021
- Format:
- Type:
- eBook
