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TeamLogic IT – Memphis, an MSP for SMBs, was using multiple systems for documentation, which resulted in incomplete customer data and lengthy Average Time to Resolution (ATR).
They knew that automating these processes could improve customer satisfaction and help them reach their business goals.
Open up this case study to see which automation solution TeamLogic IT implemented to solve this challenge, and learn how you can do the same in your organization.
- Vendor:
- Liongard
- Posted:
- Nov 18, 2021
- Published:
- May 19, 2021
- Format:
- Type:
- Case Study
