The key to increased self-service adoption
The Key To Increased Self-Service Adoption
Self-service portals offer many advantages for employees and the IT department. Employees can submit requests 24/7, track the progress of those requests, find answers to frequently asked questions, and more, all while saving IT time in their day to focus on other tasks.
However, despite all this, many employees still prefer to call or email the service desk whenever they need help from their IT department.
This white paper offers up tips for you to turn self-service portals into the most valuable employee resource by unleashing the full potential of your portal. Open now to get started.