Enterprise Service Management: Tools and service

Isg Provider Lens Enterprise Service Management – Tools And Services

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Enterprise systems management (ESM) is the practice of applying IT service management to other areas of an organization with the purpose of improving performance, efficiency, and service delivery.

In other words, ESM takes what works well in ITSM and applies it to the entire enterprise.

In this research report from ISG, they compare top ESM providers’ strengths, challenges, and competitive differentiators. Open now to take a closer look.

Vendor:
4me
Posted:
May 21, 2021
Published:
May 19, 2021
Format:
PDF
Type:
Research Content
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