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87% of consumers want brands to continue offering curbside pickup options.
When done right, curbside pickups provide an efficient, convenient and most importantly, contactless experience for both the customer and the business. What will differentiate retailers moving forward is not that they offer curbside pickup, but that they can execute it efficiently.
Download the eBook to learn:
- The anatomy of a seamless curbside pickup experience in 5 steps
- How to improve customers’ experience — from order to pickup — using text
- Pro tips on how to maximize two-way communication and expedite service with smart automations
- Vendor:
- Medallia Inc
- Posted:
- Nov 4, 2021
- Published:
- May 27, 2021
- Format:
- Type:
- eBook
