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After-sales services—such as warranties, replacement parts, and maintenance and repairs—have become a major driver of manufacturing growth over the past decade.
While these services still make up a smaller share of revenue than products, they tend to be much more profitable. One recent study reported that manufacturers may even generate 40-50% of overall profits from aftersales business.
Download this eBook to learn how you can start unlocking new revenue with after-sales services, and explore which digital technologies should guide your strategy.