5 ways to determine if virtual agents are conversational

5 Questions To Ask Vendors To Determine If Their Virtual Agents Are Conversational

Cover

79% of digital transformation budgets have grown since the pandemic–26% of them have grown dramatically. With that in mind, you may be researching ways to automate employee self-help with an AI-based virtual support agent. If so, you need to understand what is meant by “conversational AI” before you make a decision. Read this eBook to learn:

  • The key requirements for AI to be truly conversational
  • The five questions to ask a vendor prior to making a decision
  • The employee experience resulting from true conversational AI

Your employees need a self-help experience that will increase satisfaction and productivity – especially in a COVID-19 work from home world.

Vendor:
Espressive
Posted:
Oct 26, 2021
Published:
May 11, 2021
Format:
HTML
Type:
White Paper
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