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The traditional communication service provider (CSP) business model is shifting as consumers expect more streamlined service, personalization, and powerful solutions.
But as they try to keep up with these shifting expectations, CSPs are struggling with churn created by the constraints of legacy solutions, a lack of expected speed, and backlogs of crucial products.
Watch this webinar to learn how you can harness the power of your on-hand cloud and big data on Plume’s customer experience platform to perform crucial analytics, offer greater personalization, and improve customer satisfaction and retention.
- Vendor:
- Plume
- Premiered:
- May 7, 2021
- Format:
- Type:
- Webcast
