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Your sign-up flow is crucial in making a good first impression with new customers. Identity verification is a necessary part of this - it’s how you keep yourself and your users safe - and it doesn’t have to be frictional.

Learn tips for creating great identity flows, with user experience in mind as well as:

  • How to prepare users for identity verification and manage expectations
  • How to build identity flows with all outcomes in mind - including ‘unhappy paths’
  • How cognitive friction can sometimes be more important than number of clicks
Vendor:
Onfido
Premiered:
May 3, 2021
Format:
Multimedia
Type:
Webcast

This resource is no longer available.