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Companies are confronting unprecedented global challenges while seeking to improve customer satisfaction and increase operational efficiency.

To achieve these goals, businesses need heightened visibility into agent performance, access to more comprehensive insights, increased productivity, and more uniform compliance by their agents.

Watch this webinar learn how you can accelerate your contact center transformation on AWS to deliver better customer engagement, and explore industry trends, best practices, case studies, and other resources that can assist you on your journey.

Vendor:

AWS

Premiered:

Apr 23, 2021

Format:

Video

Type:

Webcast