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As consumers demand increasingly fast, personalized, and efficient customer support, businesses have to determine what level of automation is appropriate in order to still keep the ever-important human touch.

With the right automation integration approach, you can help streamline support and improve customer service outcomes.

Read this guide to discover a proven framework for automating workflows and integrating humans with automation for the best possible customer experience.

Vendor:

Intercom

Posted:

Jul 27, 2021

Published:

Apr 21, 2021

Format:

HTML

Type:

White Paper