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Live chat enables customers to solve problems quickly and agents to multitask, but it also can be difficult to implement well and requires synchronous communication.

Explore some live chat implementation tips, and the 6 key benefits of adding it into your CX strategy, in this article.

Vendor:

Intercom

Posted:

Jul 27, 2021

Published:

Apr 30, 2021

Format:

HTML

Type:

Resource