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In customer service, few jobs compare to the challenge of managing a call center. Your job revolves around fending off rapid-fire demands from multiple competing concerns, including those from:
- Employees
- Customers
- Technology
- Management
Chances are, you can trace your call center problems back to the expectations of one of these concerns.
Download this eBook to explore 10 of the most common call center problems, along with helpful fixes for them.
- Vendor:
- LogMeIn, Inc.
- Posted:
- Aug 27, 2021
- Published:
- Apr 14, 2021
- Format:
- Type:
- eBook
