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2020 was filled with key learnings for digital leaders. Companies that accelerated their digital transformation efforts with a focus on digital experiences gained a clear advantage.
In the new normal, these companies have succeeded by creating frictionless, and increasingly omnichannel experiences for their customers.
Take a look back at some of the trends that drove digital experiences in 2020, and the ones shaping expectations in 2021.
- Vendor:
- Evolv
- Premiered:
- Apr 8, 2021
- Format:
- HTML
- Type:
- Webcast